Elements and Performance Criteria
- Communicate knowledge of naturopathic philosophy, principles and practices
- Demonstrate commitment to ethical work practices
- Maintain confidentiality of client information by storing and disposing of records according to clinic requirements
- Review work practices periodically to ensure skills and practices are kept current
- Ensure work practices show respect for staff and client rights
- Ensure work practices adhere to legal, regulatory and clinic guidelines
- Implement measures to ensure accountability for professional practices
- Manage workplace relationships
- Use effective communication and interpersonal skills to ensure all workplace interactions contribute to the achievement of clinic objectives and the promotion of the practice
- Ensure workplace relations reflect consideration of the full range of individual and cultural differences
- Deal with any issues related to the well-being of work colleagues promptly and in accordance with clinic procedures
- Handle potential and actual workplace conflicts to minimise disruption
- Manage the achievement of quality standards
- Ensure ongoing development of self and team
- Monitor own performance regularly against workplans, clinic objectives and client needs
- Seek out and access opportunities for formal and informal development of skills and knowledge to optimise performance
- Monitor and develop individual performances to enhance team performance where appropriate
- Ensure coaching and mentoring contributes effectively to development of workplace knowledge, skills and attitudes